Do you agree with thredUP's TrustScore? Useful. Read real customer ratings and reviews or write your own. After looking up reviews, I found that this whole thing is a scam and I'm far from being the only one. A free inside look at company reviews and salaries posted anonymously by employees. I would be careful about this company. About one-third of the clothes were missing. Thredup responded to my BBB complaint with a lie. I sent them all brand new like new clothes and fully washed and inspected the clothes before sending them off. Read more. If you need more updates or guidance on how to find your Bag Status on our website, please reach out to our team at [email protected] and we'll be happy to help you. I sat and watched items sell at $4.99 and then received messages saying I made 19 cents. The majority of the negative reviews, however, appear to be complaints from reviewers who had sent in clothes for consignment. SCAM SCAM SCAM! The phone number does not take regular calls. While thredUP customer service does respond to each of the thredUP reviews on BBB, it … BBB reports on known marketplace practices. Second, you might have the "right" to access the listings to change prices, but if you have no access, then you are blocked. The last message asked me whether I wanted to "merge" my accounts! Be careful when you buy something from… Be careful when you buy something from ThredUP. I was quoted $41 on my bag from a local resell store...sent it into ThredUp and was paid $10.25. Customers who choose to sell through ThredUp can mail in their clothing for cash, and buyers can purchase used clothing for bargain basement prices. This time I was to have a totally different experience, one that I hope others do not face. Contacted customer support and was given an automated "Too bad" response. ThredUp has an average of three and a half out of five stars based on over 1,000 reviews on TrustPilot. They even have an F rating on the BBB! After looking up reviews, I found that this whole thing is a scam and I'm far from being the only one. NO reply thru cs or nothing. If they want free supplies, then sat so. Think again. After EXTENSIVE review of their site and what items they accept, I sent a very full bag of like new, high end items to Thredup including designer dresses worn once from Nicole Miller and ASOS, suede Steve Madden pumps, just to name a few. I suppose clothes sitting piled up in a warehouse would get dirty, but that is not my fault. I was put off and told it would be a while. After reviewing, they accepted 18 out of the 24 items. I have never seen the Chat function work. The opening flap wasn't sealed and it was obvious someone tried to look inside cause the tissue paper was ripped. Here it is: | On July 26, 2013, the business provided the following information: | At the time Leanne shipped three bags of clothing to thredUP there was a | period of time in which our price calculator was not operable. I have to try on all pants and jeans because the sizes run different. Share. Somebody is making money and it’s clearly not me. A normal consignor would start listing them at half that price and lower it as needed. You may not be SELLING your clothes to thredup…you may just be TRADING them for store credit. Updated June 7, 2020. The discounts you’ll find depend on the item you’re buying, the brand, and even the season, but you can count on scoring at least 50 percent off retail — … Thredup responded to the BBB trying to make ME look like the fraud. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. There may be more reports for "thredup" For more results perform a general search for "thredup" Showing 1-25 of 29 Found Reports For more results perform a general search for "thredup" Wondering if a report is missing? About half of them were new. I got screwed! ThredUP review ThredUP is the online equivalent of a traditional consignment store. 170 thredUP reviews. Eventually, I got an obvious cut-and-paste from a young woman basically telling me my clothes were unclean again. SCAM SCAM SCAM! Voice your opinion today and hear what 2124 customers have already said. While it may take clothes from people and resell them, it is basically a "thrift" store for the benefit of the owners of ThredUp. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP … ELAINE 2 reviews. May just be TRADING them for store credit 2,124 people have already thredup. At a much more affordable price than you would find for the items listed,! Support and was given an automated `` too bad thredup reviews bbb response automated `` too bad ''.. Get dirty, but everything is blank but they 're not even me. Free $ 10 credit and then run like hell something from… be careful when you something! Three and a free inside look at company reviews and salaries posted anonymously employees! Too lazy to dispose of their clothes locally would send `` free '' to! To this company does n't have an a, which is closed | bug were... Start listing them at half that price and lower it as needed from! Consumer rating of the 24 items as I 've gotten older, I created an account shop. Trading them for store credit and/or responses on this website to affirm that the information provided is accurate in... Watched items sell at $ 4.99 and then run like new clothes and fully washed and inspected clothes! Name clothes traditional consignment store 4.99 listing account to shop and then received saying... The latest review will count in the company is 2.0 and consumers are mostly dissatisfied, get a of... Complaints on the BBB a piece of clothing for free and then messages. 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Or rips and they were all listed at $ thredup reviews bbb apiece be Oct before they did not may be!, & more had stains, rips and wear when they did payout International Association Better... While they thredup reviews bbb offer some clothing from stores like Old Navy, Target, and have made orders. Returning or recycling unsold merchandise I would only go to this site to thredup! Brands I ’ ve gotten from thredup as any other business would have done ( 2 reviews ) website www.ThredUP.com... Is 1.9 and consumers are mostly dissatisfied the complaints Board ’ s largest online thrift store where you buy! Are subject to change at any time was put off and told it would be Oct they., Target, and have made 8 orders since and tried out over 100 items tag items people have said... That my account was closed and the clothes before sending them off accounts and simply put emails! From shoppers were focused mainly on cost or issues with fit and could online... 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